GENERATE RMA
Generate RMA
Step 1. Download RMA form
- EVOC_RMA_Request_Form.doc
Step 2. Fill out the form, fax it to EVOC
- Fax:+86-755-86255909
Step 3.Upon receiving the RMA form, EVOC will give you an RMA number
Step 4.Fill out the form with the RMA number and return the product along with the form. Generation of RMA is finished
STATEMENT:
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1. Please fill out this Return Merchandize Authorization (RMA) form and attach the description of the fault.
2.Fax the RMA form with a copy of original purchase invoice to EVOC.
3. All P/N codes of returned products must fully match the purchase invoices.
4. Upon receiving the RMA form, EVOC shall give the customer an RMA tracking number, which is used to track the repair process and serves as evidence.
5. RMA number will be void 14 days of the ISSUE date. Extra payment will be charged if the returned goods are out of warranty.
6. Please attach this RMA Form and a copy of original purchase invoice on the top of your returned goods. Returned goods without RMA form and purchase invoice will not be accepted.
7. The above terms are subject to the EVOC Global Service Policy and EVOC reserves the right to amend them without prior notice.
Contact Us
- Hong Kong Office
- Telephone: (852)2375-5858
- Fax: (852)2375-7238
- E-mail: hk@evoc.cn
- EVOC Deutschland GmbH
- Telephone: +49-211-5228859-0
- Fax: +49-211-5228859-11
- Mobile: +49-1722307970
- E-mail: de@evoc.com
- EVOC Liaison Office in Taiwan
- Mobile Phone: 0975402105
- Email:tw@evoc.com
